Help centre

Every feature, and where to find it

The complete Aegis toolkit with the page each tool lives on. Search it, or ask the in-app assistant — it can look things up and fix common scan problems for you.

AI availability & limits

AI scanning is part of every plan, including Free. Free accounts get 10 AI scans per calendar month; Pro, Family Shield, Business Pro and Enterprise are unlimited. A scan that fails or returns nothing is never counted, and the free allowance resets on the 1st.

Sign in to see how many AI scans you have left this month.

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point-and-shoot item scan, receipt OCR, whole-room sweep and video sweep that reads makes, models and values for you

All plans

rebuild a lost inventory from old phone photos — AI reads each picture and drafts the items it finds

All plans

policies, declarations pages, deeds, appraisals and receipts behind step-up re-authentication, with AI document abstracts

All plans

import CSV, XLSX and PDF exports from QuickBooks, Excel, Square, Toast or Clover with smart column mapping, plus scheduled connector syncs

All plans

store baseline and post-loss aerial captures, wipe between them, have every damaged area tagged and ranked by severity, and export the pair as a labelled claim exhibit

Pro and up

AI reads roof, siding and vegetation exposure from an exterior or aerial photo

Pro and up

live market pricing checked per item and stored with its source and the date it was read, published US price indexes refreshed monthly between lookups, and actual cash value modeled on published service lives so replacement cost and depreciated value show side by side

Pro and up

AI compares before and after photos to describe damage room by room

Pro and up

AI reads the adjuster's estimate line by line, builds a supplemental demand with an evidence gallery, and tracks depreciation holdback

Pro and up

AI parses contractor bids and matches them line-for-line against the estimate

Pro and up

log a denial letter and Aegis answers the provision it cites with your own documented record, indexes the exhibits and tracks the appeal window

Pro and up

AI reads equipment plates, models and serials, with bulk re-scan for the register

Business

leases, permits, certificates and inspections read by AI for dates, limits and obligations

Business

license and premises verification that puts a verified gold badge on the workspace

Business

Complete feature list

Members land straight on the page; visitors are asked to sign in first.

Catalog & vault
Get everything you own on the record, with proof attached.
Dashboard
All plans

quick stats, vault health, coverage radar, deadline reminders, hazard alerts, recalls and seasonal hardening in one view

/dashboard
Rooms & item catalog
All plans

room grid and room detail, add items manually with quantity and line totals, edit, and bulk CSV import

/rooms
AI photo scan
AI
All plans

point-and-shoot item scan, receipt OCR, whole-room sweep and video sweep that reads makes, models and values for you

/photo-scan
Photo library reconstruction
AI
All plans

rebuild a lost inventory from old phone photos — AI reads each picture and drafts the items it finds

/photo-scan
Document vault
AI
All plans

policies, declarations pages, deeds, appraisals and receipts behind step-up re-authentication, with AI document abstracts

/vault
Warranties & manuals
All plans

warranty expiry tracking, manuals and quick specifications for appliances

/warranties
Import & sync hub
AI
All plans

import CSV, XLSX and PDF exports from QuickBooks, Excel, Square, Toast or Clover with smart column mapping, plus scheduled connector syncs

/import
Properties & multi-home
Pro and up

several homes on one account, a property switcher, move-in baselines and property comparison

/properties
Storage units
All plans

off-premises inventory, lease dates, condition snapshots and the 10% off-premises sub-limit warning

/storage-units
Borrowed items & loan ledger
All plans

lend anything from any inventory with borrower name, date and time out and a due date, then close the loan manually, by printed QR tag or by photographing the item on return — full history per item, CSV export

/loans
Vehicles, RVs & boats
All plans

cars, RVs, boats and trailers with the in-vehicle contents splitter, aftermarket endorsement vault and flood waterline documenter

/vehicles
Hardware, keys & shutoffs
All plans

keys, locks, access hardware and where every utility shutoff lives

/hardware
Maintenance log
All plans

upkeep history with receipts and photos, used to defend a claim against a wear-and-tear denial

/maintenance
Coverage & risk
See the gap between what you own and what your policy pays.
Underinsurance radar
All plans

category-level coverage risk, sub-limit checks, rebuild cost inflation and deductible simulation

/radar
Micro-climate & hazard alerts
All plans

wildfire, flood, wind and hail exposure for your exact address, with alert notices

/radar
Property risk score & carrier discount exchange
All plans

a 0–1000 underwriting score from your maintenance, sensor, serial-number and permit records, with a projected premium credit range, an underwriting risk pack PDF and a revocable read-only carrier audit link

/insurance/score
IoT telemetry & disaster blackbox
All plans

smart water shutoff valves, refrigeration probes, freeze detectors and power monitors with simulated test events and a timestamped mitigation exhibit that answers a failure-to-mitigate denial

/iot/telemetry
Restoration bids & reconstruction escrow
All plans

post one rebuild scope, compare contractor bids line-for-line against the carrier estimate with IICRC, bond and licence checks, then release phased escrow draws with the ACV/RCV holdback split and photo proof per phase

/claims/restoration
Mortgagee loss-draft & lender escrow expediter
All plans

track the servicer loss-draft file stage by stage — endorsement, package, inspections and each disbursement — with proof attached and a packet PDF showing what is holding your money

/claims/mortgagee-escrow
Parametric emergency liquidity & loss-of-use card
All plans

arm a measurable trigger before the event — gust speed, quake magnitude, wet minutes, outage hours — then draw a tiered advance against your loss-of-use limit and log every hotel night and meal on a card ledger that reconciles claimable from own-cost spend

/claims/liquidity
Embedded warranty & wholesale replacement hub
All plans

price service plans against an item's recorded value and age with the break-even shown, and compare wholesale, distributor, refurbished and open-box replacement routes on landed cost against the retail figure a settlement pays

/replacement
Aerial & post-disaster damage analysis
AI
Pro and up

store baseline and post-loss aerial captures, wipe between them, have every damaged area tagged and ranked by severity, and export the pair as a labelled claim exhibit

/radar/aerial-analysis
Municipal permits & grandfathered code archive
All plans

archive permits with issue, final and code-edition dates, then export a one-click exhibit proving the work was permitted before the date of loss

/property/permits
Aerial & exterior risk read
AI
Pro and up

AI reads roof, siding and vegetation exposure from an exterior or aerial photo

/radar
Valuation & collectibles index
AI
Pro and up

live market pricing checked per item and stored with its source and the date it was read, published US price indexes refreshed monthly between lookups, and actual cash value modeled on published service lives so replacement cost and depreciated value show side by side

/radar
Premium discount audit
All plans

finds discounts you already qualify for — alarms, water sensors, roof age, bundling — and drafts the attestation

/radar
Seasonal hardening checklist
All plans

a dynamic seasonal task list that reduces the loss your policy has to pay for

/dashboard
Recall & safety watch
All plans

CPSC recall matching against your cataloged items, plus home safety automations

/dashboard
Recovery & claims
Everything you need the week after a loss.
Recovery mode
All plans

first-72-hours protocol, duty-to-mitigate log, contractor anti-scam screener and COI / lien waiver vault

/recovery
Offline capture & sync queue
All plans

120-second video sweep and burst photos that record with no signal, held on your device and synced to the vault when the connection returns

/recovery/camera
Loss of use (Coverage D)
All plans

hotel, meals and mileage tracking against your loss-of-use limit

/recovery
Spoilage, debris & generator logs
All plans

spoiled food and medication claims, tree and debris removal cap auditing and generator run-time records, with photo evidence

/recovery
AI disaster photo reconstruction
AI
Pro and up

AI compares before and after photos to describe damage room by room

/recovery
Theft claims & dispatch
All plans

theft intake, police report and pawn-shop dispatch sheets, serial registry reporting

/theft-claims
Settlement assist & rebuttal
AI
Pro and up

AI reads the adjuster's estimate line by line, builds a supplemental demand with an evidence gallery, and tracks depreciation holdback

/settlement
Contractor bid matcher
AI
Pro and up

AI parses contractor bids and matches them line-for-line against the estimate

/settlement
Spec defense (like kind & quality)
Pro and up

compares the specification you documented before the loss against the replacement your carrier priced, names every attribute mismatch and drafts the supplement letter

/settlement
Denial rebuttal generator
AI
Pro and up

log a denial letter and Aegis answers the provision it cites with your own documented record, indexes the exhibits and tracks the appeal window

/settlement
Proof-of-existence ledger
All plans

fingerprints every stored photograph and document with a first-seen date, then re-verifies on demand to prove nothing was created or altered after the loss

/vault
Receipt inbox
All plans

forwarded email receipts arrive parsed but unconfirmed — correct anything read wrong, then approve it into your catalog

/import
Carrier & adjuster review portal
All plans

the shared adjuster link now carries inventory, logged denials and the proof ledger, and the reviewer can accept or question each line back to you

/claim-export
Pre-catastrophe radar
All plans

open a watch for an inbound storm, fire or freeze and work the hazard-specific pre-loss checklist so condition evidence is timestamped before impact

/radar
Claim export engine
All plans

CSV, PDF and ZIP claim packets with photo appendix, plus time-limited adjuster share links

/claim-export
Reports & exports hub
All plans

one searchable index of every claim document, filterable by home, marine, vehicles, business and subrogation: the adjuster report PDF, Xactimate-ready CSV, sworn marine proof of loss, marine schedule CSV, vehicle total-loss valuation packet, aftermarket stated-value schedule, spoilage loss sheet, loss of income ledger and the subrogation / non-owned property pack

/reports
Saved export presets, timeline & share links
All plans

save a filter set so the same export package can be re-run in one click, see who downloaded what and when in the export activity timeline, and hand a finished download to an adjuster or vendor through a signed link that expires on its own

/reports
FEMA relief readiness
All plans

federal disaster declaration matching and a FEMA-ready evidence bundle

/claim-export
Evacuation plan & ICE access
All plans

go-bag list, evacuation routes, and emergency delegate (ICE) links that show only what a helper needs

/evacuation
Claim messages
All plans

a dated log of every call, email and letter with your carrier and adjuster

/messages
Aegis for Business
Multi-location commercial inventory, compliance and continuity.
Business workspace
Business

facilities, areas, commercial asset register and industry presets for restaurants, food trucks, salons, clinics, shops and trades

/business
Commercial equipment scan
AI
Business

AI reads equipment plates, models and serials, with bulk re-scan for the register

/business
Compliance vault
AI
Business

leases, permits, certificates and inspections read by AI for dates, limits and obligations

/business/compliance
Business recovery
Business

business interruption worksheets, crew custody tracking and a self-contained offline recovery pack

/business/recovery
Team & roles
Business

invite managers and staff, scope them to facilities, and gate bulk AI operations

/business/team
Workspace gold badge
AI
Business

license and premises verification that puts a verified gold badge on the workspace

/business/verification
Hospitality suite
Business

set up each venue with zone presets and clone guest rooms in bulk, log perishable stock batches, then when power or a storm hits, start the outage clock and temperature log — that record becomes your spoilage loss sheet and, for rooms taken offline, your RevPAR room-night loss of income ledger on /hospitality/claims

/hospitality
Leased & vendor-owned equipment
Business

classify every asset as owned, leased or vendor/third-party, attach the lease agreement and the vendor's certificate of insurance with an expiry warning badge, and watch your leased exposure total — that classification is what splits the claim into owned and non-owned exhibits so two carriers cannot argue over whose equipment it was

/hospitality/leased-assets
Hospitality claims & subrogation packs
Business

generate the venue exhibits an adjuster asks for: the spoilage loss sheet with the outage timeline, the room manifest, the room-night loss of income ledger, and the segregated subrogation and non-owned property schedule naming the insurer of record for every leased or vendor asset — send the spoilage sheet with the first notice of loss and the subrogation schedule as soon as third-party gear is involved

/hospitality/claims
COPE underwriter dossier
Business

record the Construction, Occupancy, Protection and Exposure detail a commercial carrier prices your premium from — roof type and age, framing, plumbing, panel amps, kitchen size and dining capacity, ANSUL tag date, alarm monitoring, hydrant distance, flood zone and seismic rating — then export an underwriter-ready COPE packet PDF your broker takes into renewal, with the rate-credit talking points spelled out

/insurance/cope-report
Uniform matching & line-of-sight engine
All plans

when a shingle, tile, carpet or stone slab is discontinued, a spot repair leaves a visible mismatch — record the damaged run and the full continuous surface, flag the discontinued material, and the engine cites your state's uniform appearance rule and prices the whole surface into a statutory matching mandate exhibit

/claims/matching-statute
Business interruption & payroll shield
Business

price every closed day: average daily revenue less the variable cost you saved, the waiting period deducted, the key staff you kept on the payroll ledger with their benefits load, and temporary pivot spend like commissary rental or mobile refrigeration — then export the business interruption and key payroll loss schedule as CSV or PDF, screened against your BI limit

/hospitality/business-interruption
Active CPSC & NHTSA recall monitor
All plans

cross-references catalogued appliances, electronics and RV gear on brand plus model number, and the vehicle, RV and vessel fleet on make, model and year, then shows the hazard, the free manufacturer or dealer remedy and a VIN lookup link — handled alerts stay on file as part of your maintenance record

/compliance/recalls
Commercial statement of values hub
Business

one portfolio schedule your broker can bind from: every location with building replacement cost, contents, business income and construction detail, synced from your properties and facilities, health-checked for missing values, and exported as an Excel SOV or PDF

/commercial/sov
Recoverable depreciation & holdback tracker
All plans

the carrier holds back depreciation until you prove replacement — this matches your receipts and replacement proofs against each depreciated line item, runs the 180-day incurred-loss countdown, and exports a formal demand for the withheld balance

/claims/depreciation-recovery
Claim review mode — plain English or adjuster view
All plans

reads the same loss schedule two ways — everyday wording with a three-step 'what this means for your wallet' breakdown, or the carrier register with Xactimate selector codes, LKQ material grades, ISO peril wording, per-line denial-risk badges and your state's statutory citation — then exports the sworn statement in proof of loss

/claims/review-mode
Contractor liability & subrogation guard
All plans

flags damage that appears within 90 days of vendor work, keeps the certificate of insurance and job record beside it, and drafts a liability tender notice so the loss goes to the contractor's carrier instead of your deductible

/maintenance/contractor-guard
Wildfire & storm perimeter sweep
All plans

a six-point guided defensible-space and storm-hardening walk with GPS and photo verification at each station, producing a dated mitigation certificate for your carrier's wildfire or wind credit

/risk/perimeter-sweep
In-transit & off-premises tracker
Business

tools, event rigs and mobile kitchen gear flagged as on-premises or in transit with job site, vehicle and holder recorded, watched against the property policy's off-premises sub-limit and exported as an inland marine floater schedule

/assets/in-transit
Concurrent causation & waterline defence
All plans

record the measured waterline and the elevation of every damaged element so a hurricane loss splits arithmetically between the wind carrier above the line and the flood carrier below it, exported as a bifurcation exhibit both adjusters can verify

/claims/concurrent-causation
Tenant improvements & betterments allocator
Business

segregates a leased space into landlord base building shell, tenant improvements permanently affixed, and moveable trade fixtures, cites the lease clause for each line and exports a segregated dossier so no carrier can point at the other

/commercial/tib-allocator
Utility interruption & spoilage hub
Business

logs the exact minute power dropped and returned, the utility provider and ticket number, the outage scope and the temperature log, then attaches the perishable stock that was on hand and exports the spoilage claim exhibit with photo evidence

/hospitality/utility-spoilage
Partners & gifting
For realtors, brokers and estate planners who sponsor members.
Partner portal
Pro and up

co-branded dashboard, client leads, book-of-business rollup and license or office verification

/partner
Voucher gifting
Pro and up

bulk or custom voucher codes gifted to clients, with redemption tracking

/partner/vouchers
Redeem a code
All plans

redeem a sponsored voucher from a realtor, broker or estate planner

/redeem
Security & account
Your file, locked down and portable.
Account & security
All plans

profile, two-factor authentication, passkeys, trusted devices, recovery codes, activity log with CSV export, data export and account closure

/account
AI scan log & scanner test
All plans

a one-click scanner self-test that reads a sample receipt or photo and reports the parsed values and source model, plus every AI scan run with model, trigger and changes, stale-scan freshness flags, and CSV or PDF export

/account/scans
Scan privacy controls
All plans

choose how long scan records are kept (30, 90 or 365 days), turn on discard-raw so the original capture is dropped once the parsed values are saved, and read a redacted audit view with provider internals masked

/account/scans
Readiness badges
All plans

the checklist that shows how claim-ready your file is, and what to do next

/badges
Proof of vault link
All plans

a shareable verification link proving your inventory exists and when it was sealed, without revealing its contents

/account
Beneficiary & estate handover
Pro and up

beneficiary transfer protocol, heirloom audio records and property transfer packets

/properties